Courses
Multi-day, guided programs to get real results
Lightning Lessons
Free, interactive sessions to explore new topics
Lightning Lesson1 hour
Design Ops Ask Me Anything with Inma Ortiz Montiel
WATCH
Watch now Lightning Lesson45 minutes


Ask Me Anything about Design Ops #AMADO
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Watch now Lightning Lesson45 minutes

Scale the impact of Design Ops in 3D
WATCH
Watch now Lightning Lesson30 minutes

How to scale the impact of Design Ops in organisations
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Watch now Alumni reviews
I just completed the Scale the Impact of DesignOps course and am leaving with a sharper set of tools and frameworks to bring to my next Ops role. Laurent's method of teaching through stories, real-world examples and weekly hands on-exercises solidify the concepts, processes and frameworks shared. He is a wealth of knowledge and has gone above and beyond to support our cohort with feedback, answering questions and providing additional resources to dig deeper.
10/10 recommend taking this course to build or enhance your design ops skills and toolbox!
Marina
Design Operators 3
Design Ops Manager · None
This course was really valuable because it changed how I think about Design Ops. I now see it less as support work and more as a strategic way to improve how design creates impact in an organisation.
I liked that the course was practical and realistic. It helped me think more clearly about how to understand problems, choose what to focus on, and turn ideas into measurable action.
My biggest takeaway is that good Design Ops work is not about doing more things. It is about focusing on the right things and creating the conditions for real change.
I would recommend this course to anyone who wants to become more intentional, strategic, and impactful in Design Ops.
Lazar
Design Operators 3
Senior Product Designer · Rush Street Interactive
Laurent's course is absolutely excellent - well thought out, useful material, good discussion with peers. It was great to put theory into practice and use the templates in each session. Also enjoyed the bonus session and some 121 coaching, thank you so much Laurent!
Katie
Design Operators 3
Design & Research Operations Lead · Ex NHS, Lloyds Banking Group
What a gift this course was for both up-and-coming designops managers and those experienced in the field. Laurent's many years of experience shines in the quality content of the course. Laurent is also gifted in weaving all of the cohort sessions together as one common-thread narrative. Thank you for sharing your knowledge, Laurent!
Kathy
Design Operators 3
DesignOps Manager · Zenni Optical
Fantastic course, really well laid out and thought through. I've really enjoyed connecting with the other cohort members, and Laurent has been a brilliant teacher. The frameworks that I now have as a result of this course are invaluable, highly recommend!
Cathryn
Design Operators 3
UCD Ops Manager · UK Central Government (MHCLG)

